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Privacy policy

What information do we collect? We collect, store and use the following kinds of information:
(a) information about your computer and about your visits to and use of this website
(b) information that you provide to us for the purpose of an enquiry
(c) any other information that you choose to send to us
What do we do with your information? When you make an enquiry we only use the information you give us to process your enquiry. We only collect personal information you give us such as your name, address, email address and phone number. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
How do we use your information? We use your information for administrative and business purposes or to contact you.
How long do we retain your information? We store your information for no longer than necessary, taking into account any legal obligations we have.
Disclosures We may disclose information about you to our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention);
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties. We do not sell your data.
Third-party services In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, some third-party service providers, have their own privacy policies in respect to the information we are required to provide to them. For these providers, we recommend that you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a interaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Links The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Cookies Our website is hosted on the Hubspot CRM platform. Here is a link to all the latest cookie information that Hubspot provides.
Security of your personal information We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
Policy amendments

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Your right in relation to your information

  • to access your information and to receive information about its use
  • to have your information corrected and/or completed
  • to have your information deleted
  • to restrict the use of your information
  • to receive your information in a portable format
  • to object to the use of your information
  • to withdraw your consent to the use of your information
How do you get my consent?

When you provide us with any personal information, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent? You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us here or by mail at right on the line Limited, Right on the Line, The Regent, Chapel Street, Penzance, Cornwall, TR18 4AE   United Kingdom
We will then delete all details that we have for you.
Questions and contact information If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer by filling out the form here or by mail at Right on the line Limited, Right on the Line, The Regent, Chapel Street, Penzance, Cornwall, TR18 4AE   United Kingdom